Do you remember the days when you would just go to the mall as an outing and a way to spend time? Oh those days. Just browsing and shopping with no care in the world. No deadlines or other things that you should be doing. It is pretty rare that I actually step foot in the stores anymore. The parking, the people, the general over stimulation and the fact I seem to always get better deals online. I used to never shop online because I’m a dress for my body type kind of gal. I always needed to try things on and make sure it complimented my frame. Well now, with my complete lack of time, free shipping and amazing customer service, my shopping habits have completely changed. I wanted to share with you the best online shopping sites and why they are my favorite. This is not a sponsored post, it does contain affiliate links (if you buy something through the link, I get like a dollar but hey that pays for coffee right?) but I really wanted to let you know the reasons behind my favs.
I pretty much think Amazon is taking over the world. I don’t even buy my toothpaste anymore from local stores, just get it shipped from Amazon. The rare times I actually am shopping in the outside world, I will pull up that product on Amazon to see if I can find it cheaper through the site. I also just installed the Prime Now app and I can get products same day. A huge Amazon warehouse was just built no lie 45 mins away from where I live, I pretty much get my same day products within the hour. I have had no problems with the customer service, I usually just online chat with them and anything I need has been resolved. The few times I’ve had to call, minimal wait times and I had no problem understanding who was on the other end. Plus, my sister and I split the Prime account, hello free shipping and returns. I would just caution you to always check who you are buying from. Sometimes they are 3rd party vendors who have different return policies than Amazon. I always just try to buy products that are fulfilled through Amazon and have no issues. My latest Amazon buys? These sunglasses (hello perfect Dior dupe), my iPhone case, the best protein bars, this beach hat from this post and this nail quick dry top coat. I actually wrote a post about why I love Amazon so much, definitely check it here.
I love Shopbop for so many reasons but one of them being that it is linked through Amazon, so you can use your Prime benefits with it. I like that you can see the product on a live model that moves so you can see how the piece you are interested in flows and looks in “real life“. For example, I wanted to see how this dress moved on and with the live view I was able to see that. They also carry a wide range of brands and products. I also just discovered their “sister” site for men and picked up a pair of Cole Haan shoes for Mark on sale. The other reason why I tend to gravitate towards Shopbop is their customer service. I have never had to wait on long holds. Any problems I’ve ever had, they have credited me back something for my inconvenience and have had a new product out to me in no time. It really always comes down to customer service for me. Plus, I love all their sales. I rarely buy anything full price with them.
My one critique is the packaging is sometimes less than stellar. I’ve ordered some very high end ticket items and they are not packed or presented in any different manner. During the last sale, I ordered a Tumi suitcase and that was dumped on top of all the clothes at the bottom of the same box. I was not pleased. One call to customer service and they credited me back some of the purchase and gave me a small (like $25 gift card which is still something!) for the poor packing job. Last purchases from SHOPBOP, these insanely affordable pop of color earrings, these perfect distressed white skinnies, this Mara Hoffman dress on sale, and I’m really loving everything by Yumi Kim.
I did a campaign with them over the holidays and I have just been loving Zappos ever since then. The one thing that really aggravates me about Zappos is that they rarely put things on sale, coupon codes do not exist and basically there is really no way to get things discounted. However, they completely make up for it in Customer service. I mean ABOVE AND BEYOND make up for it. Okay, I have been stalking these espadrilles. Like, it was unhealthy. The Chloe original ones are $650, that is just crazy town and even those are sold out everywhere. So Marc Fisher goes and makes no lie AN EXACT DUPE. I’ve held them side by side, even the stitching lines up. Well here is the problem, the Marc Fisher ones are sold out everywhere (I just found them again restocked here, HURRY!). Well, I put my name on the waitlist and Zappos emailed me when they were back in stock. I immediately added to my cart and no lie the size 9 had 3 left, I actually said to myself “well I guess I’m not the only crazy in town“.
So they arrived in lighting fast time because Zappos has little elves that live in the bushes outside of your house assembling the shoes because they were no lie delivered in 10 hours. I took them out and inspected them and there was a tiny (I mean tiny!) imperfection in the espadrille wedge. I called Zappos and no wait on hold, my friendly rep apologized and because they were not stocked in my size anymore, she immediately issued a $50 credit back. Then, she was digging around my account and found a $100 expired coupon that I forgot to use around the holidays. She reinstated that and then took that coupon off the price of the shoes that I already ordered. So basically, I got the shoes for free and I was on the phone for under 5 minutes. I offered to send her a picture of the damage to the wedge and she was all “no worries I am the same way about my shoes“. So they have the fastest shipping, the best customer service and any refunds are back to your card within a day or two. They seriously are becoming one of my favorite online retailers. Plus, they are linked to Amazon as well.
The 6pm website is my secret weapon for finding designer pieces on MAJOR discount. I always check on this site before making any online purchase. I mean, this Susana Monaco dress is still current on Shopbop and 6pm has it at 54% off in all sizes. I have the dress and love it. I will say though, it feels like sample sale shopping. I bought an Amanda Uprichard dress on deep discount, it came with no tags and was super wrinkled (like shoved in a bag and shipped). Well I steamed it and it was good as new. Plus, I saved $100 off the cost so I was okay with the minor inconvenience. The other word of caution, free shipping but not free returns. So just make sure of the purchase because the shipping back is a pain. I love checking Mara Hoffman, Joie, Rebecca Minkoff, and Schutz shoes just to name a few. They may have brands you wouldn’t even think they would carry, just search and see!
We all are quite familiar with Nordstrom so I’ll be brief. Great return policies and good customer service. I like their online customer service chat options. They will price match any goods including Hunter boots to Costco, just send them the link. My only critiques, slow shipping, not linked to Amazon and during sales you will often get an email a week later saying they are out of stock of the item you ordered and you are SOL. Recent Nordstrom purchases this affordable beach coverup, these baublebar earrings and bracelet set, and these under $65 distressed skinnies.
I used to really hate the Target online shopping experience but in the past year, they have really stepped it up. Plus, waaaaaaay less temptations with shopping online. I get the pieces I need and there isn’t that whole I went in for dish soap and came out $200 poorer with a new lamp, shoes, a dress and forgot the dish soap phenomena. So, for Memorial day they had 30% off the entire site just about. I picked up this charcoal face bar that Ally talked about. Then, I added these two beach bags here and here (wanted to see in person) and this tassel bag. They were sold out online but the option to pick up in store was available. Sounds good to me, I can use my online coupon code plus Ebates and then it was ready for pick up in less than an hour to my local store. It’s like having a personal shopper that collects it all for you. Plus, they don’t charge your card until you pick it up. So if you get there and hate it in person, doesn’t matter, you aren’t charged until the final pickup. Now, if I can avoid the dollar section I will be good :) I am also finding that my local Target isn’t carrying all the same great things as online, so online browsing it is! Last Target buys, these fringe sandals from this post, this striped beach hat, and seriously the entire Dolce Vita line.
ASOS & Forever 21 – Hello slow boat shipping. Sometimes I even forget I’ve ordered from them until the package arrives 2 weeks later. Trendy and affordable pieces but the majority of times just not worth it in the long run.
Any of the Foreign sites.
I have been contacted by SheInside about once a week but I just politely decline. I’m not going to promote a brand or retailer to you that I don’t believe in like that one or OASAP. I’ve heard some crazy stories about bogus charges and shipments that never arrive. No thank you. As you can very clearly see, I need good customer service. If I can’t call you and get this resolved quickly and with a new product to me quickly…..it’s not going to happen. Plus, all the knockoff versions of products just doesn’t sit right with me. Like this coverup. Which is a dupe of this coverup. What is the likelihood of longevity of it? As I’m getting older and with less closet space, I’m buying good quality products that will hold up over the test of time. Listen, you know I’m all about saving money and finding good quality similar items. I’d rather wait and get something on sale and support these smaller labels. If you like that one, the designer has a ton of them on sale on her site check them here.
[bctt tweet=”Talking about favorite online retailers and why. Great read for the shopping gurus! ” username=”meetatthebarre”]
So there you go! Some of my favorite online retailers. Did yours make the list? Have you heard of all of these? What are some of your favorite retailers and why?