Can I tell you something? Up to a few years ago, I never shopped online. I was always a have to try everything on and see if it works for my body type kind of gal. Plus, I liked the whole outing experience of shopping. Fast forward to now. I detest going to the mall because people. Well, more specifically parking lots, finding spaces, figuring out what is the best strategic parking space to get the most time effective cluster of stores closest to my spot……then there are the people that spray the perfume in your face when you walk by or the kiosks that are trying to put clip in hair extensions in or talk to you about the latest mineral dead sea lotion.
It’s exhausted and overstimulating.
Now with all the stores with lighting fast shipping and returns, I can shop on my lunch break or from the comforts of my pjs and couch. Today I am partnering with my new favorite online source especially when it comes to lightning fast shipping Zappos. I swear they have a little factory out in the front bushes to my place because when I click the goods arrive the next morning.
I was up north for the holidays which meant that I got to bust out the boots and fur vests. Even though it wasn’t a white Christmas it was certainly more festive than the 85 degrees down here in Florida. I made sure to stop by the Zappos Style room before I arrived. The website is super easy to navigate and I had my holiday outfit picked out and shipped the same day.
Y’all know that I have been eyeing those Stuart Weitzman 5050 boots for quite some time and I finally took the plunge and ordered them for the holidays. I had them shipped to my sister in Jersey because hello no taxes, I mean that is already on sale then for me right? I read the reviews and found some conflicted info about sizing. A lot of reviewers said to size down and then some said they ran true to size. I was conflicted (I know major life issues right?) I clicked open the online support and was immediately connected to a Zappos representative. She was beyond helpful. She conducted some research and also told me she owned a pair and ensured me that my true to size ordering would be perfect.
Now y’all know I like to be honest with you. When I got my first delivery, it wasn’t what I expected. They were actually the wrong pair of boots inside of the Stuart Weitzman box. I called the customer service and immediately was connected, no wait time. I spoke to someone who was local in the US and she remedied the situation with a store credit and credit back to my account. The second pair of boots arrived. This pair wasn’t in a Stuart Weitzman box but the right boots. They were in a cardboard box and the boots were haphazardly packed in them. Once again, call to customer service resulted in a credit back and credit to the store. The third pair which arrived was packaged beautifully and correctly.
Listen, I totally get it. The holidays are crazy with returns and the rush to get orders out on time. What was more important to me was how the customer service representatives handled the situations. Each time they were on top of it with a new pair and credit back for the mishap. They were excellent to work with. For that reason I would absolutely order from them again.
These beauties are incredibly comfortable plus this dress from BB Dakota is perfect for the holidays plus it has pockets, any dresses with pockets is perfection in my book. It also comes in black and this pretty teal color. Finally, I am extremely picky with faux fur. 99% of the coats and vests I turn my nose up to by the color or feel to them. This vest is silky soft and doesn’t add too much bulk. If you have had a black fur vest on your radar, this one is worth it for a really great price point.
Are you more of an online shopper now or still enjoy the whole experience of going to the stores? Have you shopped with Zappos Style room before? Did you know about their free shipping and returns? They are definitely a company that is on my radar now! I hope everyone is having a wonderful holiday week before the New Year!
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I love love love that look with the fur vest and the boots! Thanks for being honest with your review– glad they handled it well, but that’s frustrating!
I can’t believe they shipped you the wrong pair of boots the first time, but I’m happy to hear they were a breeze to work with! I recently had the same thing happen with Sephora but they were amazing as well! I actually prefer to do clothes shopping in real life and everything else I’ll buy online – I just like trying things on and don’t mind having to go to the stores – tried to order a shirt online at H&M and wouldn’t you know it was too big and had to return it :( xo, Biana –BlovedBoston
You and me both girl!
I love this look! And Zappos is crazy fast. My mom told me she ordered a pair of boots on a Tuesday and by that Wednesday night, they were at her door. So crazy! So glad they remedied everything! (And I’m majorly obsessed with online shopping).
Zelle
Southern Style
Girl, I never go shopping in store any more LOL! I do all of my shopping online and I have free 2-day shipping on most sites so I don’t even care about waiting for it to get to me. Zappos does have ridiculously fast shipping though! Glad to hear that even though you had multiple issues that you were able to get it taken care of! <3, Pamela Sequins & Sea Breezes
I am with you on this!! I shop online- it’s easier and I feel like that’s where I find the good stuff!
Me too! Weeks before Christmas everyone was so stressed about not having their shopping done. I’m like…don’t you shop online?? I do it at work when I get a minute and makes everything so much easier.
This is such a cute outfit! And I’m with ya… shopping online is so much nicer and easier.
I legit only shop online. I can’t handle the craziness of the mall or stores. I love those boots and Zappos customer service! This look is perfect for NYE! xo, Champagne&Suburbs
Those boots are ahh-mazing and so is the entire outfit. Zappos does have some freaky fast shipping and I’m glad the 3rd time was the charm!
xo, Kristina
Medicine & Manicures
I have relied on online purchasing more since the kids rule the roost. Makeup and shoes are definitely easier online. But I still enjoy a day spent inside a mall as therapy.
I absolutely love Zappos!! You can’t beat that quick shipping! The 5050 boots are the very best!
I completely agree with you about wanting to avoid the mall because of all the crazy people! I’ve gotten to the point that 90% of my shopping is done online too, and most of the time I end up just going to the mall to return things!
Thanks for letting us know about Zappos and their fab & easy service! I’ve never shopped from them, but have worked with their delightful team on the business to business side of things and can confirm they’re beyond enjoyable with amazing titles they give themselves. examples: Princess of Customer Service. Her highness of Marketing. They’re fun. They live and work in Vegas!
I am definitely an avid online shopper, and Zappos is one of my absolute favorites. You just can’t beat their shipping speed! This look is so gorgeous. I love the red on you!
xo, Whitney and Blaire
Peaches In A Pod
Those boots are the cutest! I do love shopping in store, but really, nothing beats online shopping!
Zappos is one of my favorite places to buy from! I love that they have 365 day returns, and they always have such quality products.
I have become a mostly online shopper as well. It is so easy now that most places help you find your correct size! I love that vest so much.
I definitely am more of an online shopper these days. If I don’t need something right away, I always order online! Definitely is a huge plus when the customer service is awesome!
Love this whole outfit. What a story with your boots, geez! Glad that it worked out though because they are beautiful. I’m so glad that BB Dakota dress worked out for you too!! :-) I do most of my shopping on Michigan Avenue or at work haha. But I really try to only go downtown when I have a day off during the week. I don’t feel like dealing with all of the tourists/people who walk too slow. Thanks for sharing lady and I hope that you’re having a great day!
LOVE Zappos! Their shipping is unreal – I love ordering something the night before and it being on my doorstep the next morning. Love the whole outfit on you, too – so festive!
i’m half and half. i still enjoy real shopping, but very rarely because i hate people. i do like to comb the racks and try things on, spend a whole day in tj maxx or something haha but it’s more like every 6 months now. online shopping is so easy! it sucks you had issues with delivery and whatnot, but thats some great customer service!
Girl I couldn’t agree more with you about those kiosks! “Excuse me miss, what straightener do you use?” Me: “My hair is permed?” It’s a never ending dash to try and avoid them. Make eye contact and you’re a goner. More recently when I go to the small I am stalked by the sales associates. Not in a good way. In a I-think-you-are-stealing type of way. It’s so uncomfortable. I just such a rush when a package comes to my door. As odd as that sounds. Much prefer on line shopping. (;
LOVE those boots! And yes to online shopping because PEOPLE. And in a few years, you’ll be even more all about that online shopping because BABIES. I pretty much only shop online! And it’s still so surprising to me about the Zappos mix up because they’re so on point normally – and just like you said whatever you order shows up the next morning and you never pay for shipping!
I love Zappos! I have never ordered any clothing from them, but they are one of my go-to’s for shoes for all four of us. The vest was such a great choice and so glad you got the boots, they look amazing on you!
Wow I can’t believe they first sent you the wrong size then the correct size but in a crappy box! Get it together Zappos! At least their customer service was awesome and easy to understand. There’s nothing worse than having to speak to someone with a thick accent and has no idea what you’re even asking. I own a pair similar to the 5050 called Mainline and they’ve lasted for years and still look brand new! He makes some great shoes!
I am all about online shopping, I went in to Banana and Nordstrom Rack the other day and could not handle it. I had 3 things in my hand that I decided I didn’t love so I went home and proceed to shop online instead. I also love coming home to packages on the front porch :)
I used to be the same way! Before I started shopping online, I would only trudge out to the mall and put up with crowds like twice a year. Now… online shopping has changed it all. Great choice in boots though! I’m looking forward to wearing my own OTK boots soon if this cooler FL weather keeps up!